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It is important that Connecticut’s utility consumers – individuals and businesses alike – have an accurate and complete understanding of the drivers and impacts of the credit rating downgrade announcements from S&P earlier this week.
Date Posted: 12/13/2024
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On January 8, 2024, the Office of Consumer Counsel filed a petition with the Public Utilities Regulatory Authority to investigate Frontier Communications prolonged and well-documented noncompliance with longstanding state standards for providing service to customers. PURA's decision and subsequent Notice of Violation confirmed OCC's findings.
Date Posted: 7/10/2024
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Consumer Counsel Coleman Commends PURA Rejection of Verizon Bid to Bypass State Oversight
Today, Consumer Counsel Coleman applauded the Public Utilities Regulatory Authority's ("PURA") final decision in Docket 24-06-15 denying Verizon's petition for reclassification and retirement of its alternative form of regulation plan which would have nullified critical consumer protections.
Date Posted: 10/16/2024
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Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases Standard Service supply rates, effective January 2025.
Date Posted: 11/20/2024
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Consumer Counsel Coleman announced a settlement agreement with Frontier Communications that provides customers with both historical and forward-looking credits for those impacted by Frontiers repeated failure to meet Quality of Service standards.
Date Posted: 11/19/2024
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Overview of the Annual Rate Adjustment Mechanism RAM Process and 2024 Costs
Date Posted: 9/4/2024
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Date Posted: 9/4/2024
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Date Posted: 2/23/2024
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Customers of Connecticut's two Electric Distribution Companies will likely see increase in monthly bills, reflecting both increases for distribution costs and decreases in Standard Service supply rates, effective July 2024.
Date Posted: 6/24/2024
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Consumer Counsel Moves to Intervene in United Illuminating's Rate Case Appeals
Date Posted: 10/30/2023
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The Office of Consumer Counsel (OCC) released its July 2024 newsletter containing important information for consumers, such as changes in Standard Service rates effecting electric bills and a summary of OCC’s advocacy during the 2024 legislative session, as well as highlighting many hard-earned achievements the OCC team fought for on behalf of Connecticut’s utility customers across state and federal forums.
Date Posted: 7/16/2024
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Consumer Counsel Coleman Commends PURA Ordered Rate Decrease for Avangrid Gas Subsidiaries
Today, Consumer Counsel Coleman commends the Final Decision issued by the Public Utilities Regulatory Authority in Docket No. 23-08-32 in which PURA ordered a decrease in revenues of $24.6 million and $10.72 million for CNG and SCG, respectively.
Date Posted: 11/18/2024
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OCC supports supplemental LIHEAP funding amidst federal budget negotiations
Date Posted: 9/12/2023
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OCC Fact Sheet: Electric Supplier Market, November 2023 through October 2024
The following is an update to the Office of Consumer Counsel’s (OCC’s) Electric Supplier Market Fact Sheet, originally created in 2014. The numbers provided herein are based on data submitted as compliance filings in the Public Utilities Regulatory Authority’s Docket Number 06-10-22.
Date Posted: 12/2/2024
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Date Posted: 9/14/2023
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